FAQ

Can I pick up my item?
Yes! If you live in the Washington DC / Annapolis MD area and would like to pick up your order, you can call 410-741-0322 to make arrangements. I have no retail store. I am only open Tues, Wed and Thurdsay from 9:30am to 4:00pm. All pick up orders are charged MD tax of 6%. For all pick up orders, we charge a $15.00 sharpening and waxing fee for skis. This fee is built into our shipping price for internet sales.

What forms of Payment do you take?
We accept Paypal, Visa, MasterCard and American Express as a form of payment.

Do you have a store I can shop at?
Sorry, we are a warehouse with no retail store or staff to help.

Do you adjust bindings?
No, we are not able to adjust the bindings on your skis due to insurance issues. You must have a ski shop or mountain shop adjust your bindings. They will need your boots and personal information to adjust and test the bindings.

What are Demo bindings?
Demo bindings have longer sliding tracks underneath the toe and heel. The bindings can be adjusted to fit many sizes. A regular binding once mounted can only fit one size. When purchasing demo adjustable bindings make sure that they adjust to fit your boot size.

How do you ship?
We use FedEx Ground as our standard shipper for all Skis, Boots, Snowboards, and other items over 6 lbs. We use Priority Mail for smaller items and APO customers. Insurance is included in all our flat shipping rates. We ship all our orders to Canada with US Postal Service International Mail. Please see our shipping page for more detailed information about our Shipping Policy.

Do you take returns?
You may return unused products within 7 days of receipt for a full refund of the purchase price. For new products, the tags must still be attached and, if applicable, the product must be returned in it's original manufacturers box (i.e. goggles). If you are not happy with any of our products, please give us a call at 410-741-0322 or send us an email at info@snowsportdeals.com for instructions on how to return the product.

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